SinglePage SEO Privacy Policy

1. The Data We Use to Run SinglePage SEO

We collect information for two primary reasons: to operate your account and to improve the analysis tools we offer.

1.1. Information You Actively Share

This data is necessary for account setup, billing, and report generation:

• Account Basics: Your name, email address, phone number, and account password.
• Billing & Transactions: Your billing address and payment details (like credit/debit card information) to process payments.
• Business & Branding: Your company name, website, address, logo, and contact email, primarily used for invoicing.
• Support Queries: Details shared when you contact our support team.
• Audit Inputs: The specific URLs and content snippets you submit to run a Website or Content Audit. We record these inputs along with the date of submission to process the report.

1.2. Data We Collect Automatically

This technical data helps us maintain the quality and performance of our platform:

• Usage Patterns: Which pages you visit, your login history, and the time you spend using our specific tools (e.g., Website OR Content Analyzer).
• Technical Environment: Your device type, browser, operating system, and general location (connection geography).
• Referral Source: How you found SinglePage SEO (e.g., a link from another website or a specific search term you used).

2. How We Put Your Data to Work

We use your information exclusively to deliver our core SEO tools and maintain a secure service environment:

• Service Delivery: To securely log you into your account and provide the advertised functions of the Website Audit, Content Audit, and embedded tools.
• Financial Processing: To handle billing, record transactions, and generate accurate invoices.
• Customization: To apply your language, company, and reporting preferences to personalize the tools and reports for your use.
• Service Maintenance: To troubleshoot issues, resolve bugs, and respond to your support and billing requests efficiently.
• Security & Notifications: To verify account safety and send you critical, non-promotional alerts about service incidents or important account changes.
• Product Improvement & Communication: To analyze performance and usage, helping us continually enhance the tools. We may send marketing communications to help you maximize your benefit from our service, but you can opt out at any time.

2.1. Legal Basis for Processing (for Users in the EEA and UK)

For users located in the European Economic Area (EEA) or the United Kingdom (UK), we process personal data only when a lawful basis applies under the General Data Protection Regulation (GDPR). These include:

• Contractual necessity: To provide you with the SinglePage SEO Services you request.
• Legal obligations: To comply with applicable laws such as billing, taxation, and record-keeping.
• Legitimate interests: To improve our products, maintain security, and communicate with customers about relevant updates.
• Consent: For any marketing emails or optional cookies where consent is required. You may withdraw consent at any time without affecting the legality of prior processing.

3. Our Policy on Third-Party Data Sharing

We do not sell your personal data.

We only share data with third parties when strictly necessary to operate our service (e.g., payment processors, hosting providers).

• Limited Access: Any third party we engage only gets the minimum data required to perform the services we need.
• Global Standards: All third-party data processing is strictly governed by this privacy policy and must comply with international standards, including the GDPR and CCPA/CPRA.

4. What Happens to Your Audit Data (Public Information)

As an SEO tool, our function is to analyze publicly available web data. When you run a Website Audit, the resulting report is a compilation and analysis of information that is already publicly accessible on the internet.

• Data Status: The underlying data sources for the audit are public, but the specific, curated audit report is private and viewable only by the account owner.
• Search Indexing: Individual report pages (e.g., singlepageseo.com/report/your-analysis) are explicitly blocked from being indexed by search engines to protect the confidentiality of your specific analysis. However, general, publicly available pages and content on the main SinglePage SEO website may be indexed by search engines.
• Performance Cache: For speed, we temporarily cache (save) report results, particularly for popular or repeated queries. The timestamp on the report shows you when the data was last retrieved.

4.1. International Data Transfers

We operate globally, and your personal data may be transferred and processed outside of your home country, including in the United States, where data-protection laws may differ.

Whenever we transfer personal data internationally, we ensure an adequate level of protection through one or more of the following safeguards:

• Standard Contractual Clauses (SCCs) approved by the European Commission or UK Information Commissioner's Office (ICO).
• Transfers to countries that have received an adequacy decision.
• Binding agreements with our service providers to ensure GDPR-level protection.

5. Your Privacy Rights

You maintain full control over your personal information. You have the right to:

• Access: Request a copy of the personal data we hold about you.
• Deletion (Right to Be Forgotten): Request that your data be permanently deleted from our servers and databases.
• Withdraw Consent: Revoke your permission to use your data for the Services at any time.
• Opt Out: Easily unsubscribe from all marketing communications.

5.1. Data Retention and Security Practices

We retain personal information only for as long as necessary to deliver the Services, meet legal obligations, resolve disputes, and enforce our agreements.

When data is no longer required, it is securely deleted or anonymized.

We apply industry-standard safeguards to protect your data, including:

• HTTPS/TLS encryption for data in transit.
• Restricted employee access to production systems.
• Regular vulnerability scanning and monitoring.

While no online platform is completely immune to risks, we continually assess and improve our security measures.

5.2. Children’s Privacy

• Our Services are not directed to children under the age of 16 (or under 13 in the United States). We do not knowingly collect personal data from minors.
• If we become aware that we have inadvertently collected personal information from a child, we will delete it promptly and take steps to prevent future collection.

6. Additional Rights for U.S. Residents

If you are a California resident, you have additional rights under the CCPA/CPRA, including the right to know, delete, and opt out of data sharing. We do not sell personal data as defined by California law.

7. About Cookies

We use cookies to improve your experience and the quality of our services. These small files are placed on your device the first time you visit.

• Session Management: They primarily keep you logged in automatically, improving convenience.
• Analytics: They help us track usage data, which enables the product improvements mentioned above.

7.1. Automated Decision-Making and Analytics

• SinglePage SEO does not make decisions that have legal or similarly significant effects on users based solely on automated processing.
• We use aggregated analytics to improve our platform’s performance, identify issues, and prioritize features but these insights are not linked to identifiable individuals.

8. Policy Changes

We may revise this Privacy Policy periodically to reflect changes in our practices or legal requirements.

When we make significant updates, we will post the revised version on this page with a new “Effective Date” and, when appropriate, provide direct notice by email or through the Service.

Unless otherwise stated, updates become effective 30 days after posting. We encourage you to review this page regularly to stay informed of how we protect your data.

9. Contact Us (Making a Request)

To act on any of these rights, or for general privacy-related questions or complaints, please get in touch with our Data Protection Officer (DPO) directly:

Email: support@singlepageseo.com

Mail:
SinglePage SEO Privacy Office
8400 W. 110th Street, Suite #630
Overland Park, KS 66210